Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Amani Bailey, daughter of Tech. Sgt. Justin Bailey, 436th Aerial Port Squadron noncommissioned officer in charge of passenger services, paints as part of the Family Child Care program on Dover Air Force Base, Delaware, July 20, 2021. The FCC program offers an alternate option to the Child Development Center or Youth Center on base, providing in-home care for infants through school-aged children. (U.S. Air Force photo by Tech. Sgt. Nicole Leidholm)

July 22, 2021

FCC Program Provides Options for Team Dover Children

DOVER AIR FORCE BASE, Del. -- In order to complete the mission at Dover Air Force Base, Delaware, the Airmen must maintain focus while on the job. One way to ensure this is to alleviate stress caused by family needs, such as child care. With the Child Development Center and Youth Center constantly in high demand, the 436th Force Support Squadron provides additional child care options available through the Family Child Care program.

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