Outpatient Records / Release of Information

We provide outpatient medical records to clinics, upon request, for patient appointments. Upon receipt of permanent change of station, or PCS, orders, medical records are packaged and mailed to the member's gaining unit. If a member is retiring or separating, all electronic medical records are printed and filed in the outpatient medical record prior to being mailed off for retirement. We also assist with new patient registrations. Release of Information provides copies of medical records to members, legal, and insurance companies as requested. Record requests may take up to 30 days to complete. Your first copy of medical records is free; additional copies are $0.13 per page with a $75 cap. Review the entire Military Health System Notice of Privacy Practices.