Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

We are a limited service laboratory performing basic testing within the subspecialties of chemistry, hematology, urinalysis, and serology. Specialized tests are shipped outside the facility to military and civilian reference laboratories. Results can be accessed by logging on to TRICARE Online and clicking the blue health record tab within the Patient Portal, or through the Release of Information Department of the 436th Medical Group.

Contact Us

Location: Building 300, Room 1B48

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 302-677-2524

Don't forget to keep your family's information up to date in DEERS!