Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Photo By Tech. Sgt. Duane Duimstra | Staff Sgt. Mikayla Wilson, 114th Aircraft Maintenance crew chief, goes through launch procedures during the readiness exercise Aug. 9, 2021, Joe Foss Field, S.D. The readiness exercise is designed to enhance the warfighter ethos of mission-type orders, independent decision making, and risk management at the lowest competent level by testing the 114th Fighter Wing’s ability to set up an alert sight and generate combat airpower on short notice. (U.S. Air National Guard photo by Tech. Sgt. Duane Duimstra)

Aug. 13, 2021

114th Fighter Wing 2021 Readiness Exercise

The 114th Fighter Wing executed a unique two-week Readiness Exercise (RE) that tested their ability to stand up an Aerospace Control Alert (ACA) sight, test Agile Combat Employment (ACE) skills on short notice, and facilitate Multi-Capable Airmen (MCA) training at Joe Foss Field, S.D. and the surrounding area from Aug. 3-13, 2021.

Photo By Tech. Sgt. Nicole Leidholm | Father and daughter reunite on Dover Air Force Base, Delaware, July 16, 2021. The 436th Force Support Squadron child and youth services, in coordination with the Air Force Aid Society, provide military families with free child care to offset associated costs in the absence of extended family members during unique challenges they may face. (U.S. Air Force photo by Tech. Sgt. Nicole Leidholm)

July 16, 2021

Expanded Child Care Options Provide Relief for Parents

DOVER AIR FORCE BASE, Del. -- Life in the military provides unique challenges for parents compared to their civilian counterparts as at times, families are separated for extended periods.

Senior Airmen Jeslyn Raetz, left, and Nathaniel Morris, right, both 341st Medical Operation Squadron technicians, check quality assurance on patients’ medical paperwork Jan. 30, 2017, at Malmstrom Air Force Base, Mont. Medical files for all patients seen each day must be filled out properly because they are an inspectable item. (U.S. Air Force photo/Airman 1st Class Magen M. Reeves)

July 13, 2021

Active Duty SICK Program: What is it?

Active Duty members enrolled to a primary care manager at the 436th Medical Group can once again save time and money by using the Self-Initiated Care Kit program to access over-the-counter medications for mild symptoms without needing an appointment.

Don't forget to keep your family's information up to date in DEERS!