Patient and Family Partnership Council (PFPC)
What is the PFPC?
The PFPC is a council comprised of patient advisors who work in collaboration with our facility to enhance the quality of care and patient experience of Dover AFB's patients.
Advisors are asked to give feedback on their experiences as a patient/family member and help plan changes to improve how we care for patients. Patient and family advisors provide voices that represent all patients and families of patients who receive care at the Dover AFB medical treatment facility.
What do advisors do?
Patient and family advisors:
- Help develop or review informational materials for patients and family members
- Help improve patient safety and the prevention of medical errors
- Help improve the patient and family role in care decision making
- Help educate or train staff and clinicians
- Provide feedback on and help improve clinic policies, staff and clinician practices, programs, or facilities
- Share stories about their care experiences in training sessions for nurses, doctors, and other clinic staff
The advisory council meets once per month for approximately one hour (virtually and/or in person).
What skills do advisors need?
- Listen and share their opinions respectfully
- Think about ways to improve health care
- Work well with others
You do not need any special qualifications to be an advisor. We will provide any training that you need.
For more information about becoming an advisor, or any other questions, please email
usaf.dover.436-mdg.mbx.436-mdss-sgst-patient-advocate@mail.mil